Communication is so often taken for granted. We speak therefore we are communicating – or so many of us believe. See below for my three tips "K A T"
Communication is so much more than words and tone. It is about our body language, eye contact, smile, words used, what is not said and it's also about actively listening to what is being spoken. It goes beyond just talking; effective communication requires a change of habit and presence of mind. Just think back to a time when you felt you were truly being listened to. Notice how that makes you feel. Now think of a time when you were not. What was the difference?
Being mindful of the words we speak and how we actively listen isn’t automatically as easy as it sounds – let’s face it, you’ve been talking for years. It helps to prepare what we want to say effectively. It sounds strange, I know, and like anything new you try, it takes a little time before it becomes second nature. However, raising your awareness around how you communicate and listen will pay dividends. Mutual respect in a communication exchange can go a long way. Where would you apply this? With clients? With peers? In your relationships? I invite you to try.
How can you achieve this?
A quick fire way to start you thinking about your communication style in conversations or meetings may be to consider my 3 tips below:
KNOW: know the relevant facts before you speak. Stop with the facts, avoid “dragging them out or making up “facts.” Don’t over-dramatise what you need to say.
AVOID: avoid assumptions, judgements, preconceptions, personal comparisons. See with fresh eyes and listen with open ears. Be mindful as you listen.
THINK: control thoughts so they are relevantly attached to the factual event, statement or situation. Stops your mind wandering as you notice it doing so. Stick to relevant thoughts that will support your communication to achieve the outcome you seek.
There are many further tips around Communication; these are just three quick ones to get you going. Just remember KAT – Know, Avoid, Think.
I’m here to help and love working with people just like you. Let’s talk or share your comments on how you communicate for effect.
Anita
Here I am using my communication skills
for a group. Our topic was sustaining goals - stickability.
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